LEGAL & COMPLIANCE

Terms & Conditions

1AFRICA RADIO TV INVESTMENT (PTY) LTD • Reg: 2022/251915/07

1. Terms and Conditions

1 Africa Radio TV Investment (Pty) Ltd is a Pan-African radio and television content production, syndication, broadcasting and investment company. Services include content production, syndication, advertising airtime sales, digital streaming subscriptions and media investment packages. All orders are subject to telephone and email verification. Service delivery timelines are confirmed after payment verification.

2. Payment Methods

We accept Visa and Mastercard with 3D Secure 2.0, Instant EFT, PayFast, Ozow, SnapScan and Manual EFT. All transactions are processed in South African Rand (ZAR). Visa and Mastercard logos are displayed at secure checkout. International cards are accepted.

BANK DETAILS FOR EFT:
Account Name: 1AFRICA RADIO TV INVESTMENT PTY LTD
Account Number: 62933389498
Bank: FNB First National Bank
Branch: Melville
Branch Code: 256505
Swift Code: FIRNZAJJ
Reference: Use your Invoice Number

3. Payment Terms

Payment in full is required before service commencement or airtime scheduling. For manual EFT allow 24 to 48 hours clearance. All card payments are processed via PCI-DSS Level 1 compliant payment gateway.

4. Return / Refund Policy

CPA Compliant and Legal in South Africa

Due to the nature of broadcasting and media services, airtime and syndication slots once booked and scheduled are non-refundable as the service is reserved for you. You may cancel within 3 working days of payment for a full refund less a 10 percent administration fee, provided service has not commenced or been scheduled. After commencement or scheduling, no refund is possible for change of mind. If service is defective or not as described, it will be rectified by re-broadcast, alternative slot or credit as per Consumer Protection Act Section 56.

5. Merchant Domicile

The company is domiciled in South Africa at 28 Melle Street, Nzunza House, Braamfontein, Johannesburg, 2001. All transactions are processed through South African banking infrastructure.

6. Privacy Policy – POPIA Compliant

We collect only what is needed: name, company name, phone number, email address, billing address and order description. We do not collect, store, view or save any card information including CVV, card number or expiry date. We never store card data. All card payments are securely processed, encrypted and tokenized by our PCI-DSS Level 1 compliant payment gateway. Your card data goes directly to the bank and never touches our servers.

7. Security Policy

Website is secured with SSL encryption HTTPS. All Visa and Mastercard transactions are protected by 3D Secure 2.0 authentication. All transactions are monitored for fraud. We reserve the right to cancel suspicious orders. Card details are never stored by 1 Africa Radio TV Investment.

8. Service Areas and Export

Services are available locally in South Africa, regionally in African Countries, and internationally worldwide via digital streaming. Customers are responsible for local broadcasting regulations in their home country.

9. Disclosure of Outlet Country at Time of Payment

At checkout and on your payment confirmation receipt you will see the total amount paid in ZAR, the merchant name 1AFRICA RADIO TV INVESTMENT PTY LTD, the transaction date and time, and the merchant outlet country South Africa.

Contact Information

info@1africaradiotv.com
+27 78 734 4015
28 Melle Street, Nzunza House, Braamfontein, Johannesburg, 2001
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